Back Office Service

Back office work requires a serious employee commitment and again is time consuming , which prevents your staff from focusing on their main tasks and forces them to perform other activities instead. This may make them quite ineffective. Global Services Bulgaria manages the processes “behind the scenes”, to ensure the smooth running of business operations. The activities are:

  • Data Input and Information analysis, forwarding to the Central office of the partner
  • Escalation of business processes (tracking of inquiries, complaints, requests)
  • Sending letters, providing feedback by mail, e-mail or Fax

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