GLOBAL SERVICES BULGARIA JSC

Telemarketing and Telesales

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Telemarketing and Telesales

Selling products or services directly to the customer by phone is a specialized process, which requires a good training and experience in persuasive communication. This is the channel that can help you rapidly reach your customers and most clearly state your messages.

Our operators go through specialized in-house telemarketing and sales training. They are trained to deal with customer objections and skillfully present the benefits of your product. Additionally, when launching a sales campaign the operators get training on and are well informed about the features of existing competitive products, in order to be able to better deal with the challenge of telesales. The goal of any sales campaign is to turn the potential customers into real ones.

Promotions Servicing

Various promotional campaigns can be conducted over the phone by inbound

 or outbound calls handling:

An outbound campaign can be organized to present any new or promotional conditions for your product or service.

Opening an Inbound line will help you get accurate statistics on the number of calls and the nature of customer inquiries.

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